December 2009
Job Aids and Electronic Performance Support
Paul H. Elliott, Ph.D.
President, Exemplary Performance
Tuesday, December 8th, 2009 - 5:30 to 8:00 p.m.
The Nature Conservancy - Directions
4245 North Fairfax Drive, Arlington, VA 20165
ISPI Members/Students: $25 Non-Members: $35 Volunteers $15
Pay Online or Cash/Check at the Door - Dinner Included
Call 202-281-8898 or 703-841-5305 for Late Entry
Just-in-time knowledge-what you need when you need to use it-has never been more important. With training cuts and the people who know how to do things tied up or gone, how do we give folks what they need to do their work?
Nobody has better command of how to give people just-in-time knowledge than Paul Elliott. In this hands-on session with a master, you will:
- Define job aids and electronic performance support
- Review recent cases demonstrating the impact of these tools
- Get a job aid to logically and consistently decide that job aids should be selected
- Practice producing simple job aids from complex materials
